Reviews and highlights

Reviewing an event

You can review an event when all of these are true:

• you are signed in and you are not the organizer;
• the event (or its last date) has ended and was not cancelled;
• you hold a ticket that was checked in at the event;
• you have not already reviewed it.

Events waiting for your review appear under My Tickets › To review (web) or in the Tickets tab (app). A review has a star rating, an optional title (up to 150 characters), a comment (up to 500 characters) and optional photos. You can edit or delete your own review later.

Reviewing a place

Anyone signed in can review a place from its page; the same rating, title, comment and photo rules apply. One review per place per person — edit it rather than writing another.

Replies

The organizer or owner can post one public response to your review and may edit or remove it. They cannot delete your review. If a response is abusive, report it.

Where reviews appear

Reviews show on the event or place page and under the reviewer's public profile (Reviews tab). Reviews that break the rules may be hidden or removed by Abonten; the author still sees their own hidden review.

Drafts

If you close a review before posting it, it is saved as a draft and offered the next time you open the review form.

Highlights

Highlights are short photo or video stories on your profile, like a story ring. Post one from your profile page (web) or Account › your profile › add highlight (app): pick photos or a video, crop or trim, and upload — a progress bar shows the upload. You can delete a whole highlight or a single slide later. Viewers can report a highlight; there are no comments or reactions on highlights.

Rules

Reviews must be your own honest experience. Fake, paid-for, coordinated or self-reviews, and reviews containing harassment, hate or personal data about other people, are removed and may lead to account action. See the Terms and Conditions.