For customers

Booking a table or a service at a place

Some places accept booking requests through Abonten. A booking is a request to the business, not a paid reservation — Abonten does not take payment for bookings.

Send a request

  1. Open the place and choose Request a booking.
  2. Pick a service (if the place lists any), the date and time, your party size, and add a note.
  3. Send. The owner is notified in the app.

What happens next

StatusMeaning
PendingWaiting for the owner
AcceptedThe owner confirmed it
DeclinedThe owner could not take it
CancelledYou cancelled it

You are notified when the owner responds. Find your bookings under your profile's Bookings tab (web: /user/<your username>/bookings) or Account › Bookings in the app; they are private to you.

Cancel a request

Open the booking and choose Cancel. You can cancel a pending or accepted booking; please do it as early as you can so the place can plan.

Talk to the place

Use Message on the place page to ask a question before or after booking. You can also call or WhatsApp the place directly if it lists a number — that happens outside Abonten.

Last updated 2026-09-12

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