For customers
Booking a table or a service at a place
Some places accept booking requests through Abonten. A booking is a request to the business, not a paid reservation — Abonten does not take payment for bookings.
Send a request
- Open the place and choose Request a booking.
- Pick a service (if the place lists any), the date and time, your party size, and add a note.
- Send. The owner is notified in the app.
What happens next
| Status | Meaning |
|---|---|
| Pending | Waiting for the owner |
| Accepted | The owner confirmed it |
| Declined | The owner could not take it |
| Cancelled | You cancelled it |
You are notified when the owner responds. Find your bookings under your profile's Bookings tab (web: /user/<your username>/bookings) or Account › Bookings in the app; they are private to you.
Cancel a request
Open the booking and choose Cancel. You can cancel a pending or accepted booking; please do it as early as you can so the place can plan.
Talk to the place
Use Message on the place page to ask a question before or after booking. You can also call or WhatsApp the place directly if it lists a number — that happens outside Abonten.
Last updated 2026-09-12
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